Refund policy

ISM Saddles, LLC Return Policy

ISM Saddles may be returned or exchanged within 30 days of purchase date, starting from delivery of the last item on the order. All saddles being returned or exchanged must be in 100% resalable condition. Please include a copy of the receipt, with a note requesting a refund, as well as the packaging. Return shipping costs are not included in refunds on returned saddles.

Cancellations are allowed until the order has been fulfilled.

Please notify of your return by email to:  orders@ismseat.com

Send your return saddle to:
ISM Saddles, LLC
Return Department
1909 Foggy Ridge Parkway
Lutz, Florida 33559